Unknown error. |
An unexpected error occurred.
This error could signal an error on the Plan Room server or an issue with the PC or connection used to submit it. Please try resubmitting a second time and if the problem persists, please contact agency.
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Please remove the file by clicking the Remove Icon.
Then upload the file again to reprocess.
If the error occurs again, please contact agency.
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One or more signatures have problems. |
One or more signatures have problems.
Please make sure that all of the signatures have meet all of the digital signature standards.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again.
Then upload the file to continue with review package.
If the error occurs again, please contact agency.
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Document has been modified since it was signed.
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This means that the file has been signed with a valid digital signature, but the file has been modified after that, which makes the signature of the file invalid.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again.
Then upload the file to continue with review package.
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Signature date is in the future.
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The signature date on the document is in the future. A timestamp was not applied to the signature and the clock on your computer is set to a future date.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again making sure you include a valid timestamp.
Then upload the file to continue with review package.
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Certificate was expired at date of signature. |
The certificate with which these signatures were signed has expired. Each certificate has an expiration date. Make sure that the certificate is valid before signing the file. |
Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate.
Then upload the file to continue with review package.
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Certificate was issued after signing date. |
There can be one of two reasons for this error. The certificate with which these signatures were signed was not valid at the time the file was signed. Make sure that the certificate is valid before signing the file. You might need to have your Certificate Authority re-issue your certificate. Otherwise, you did not apply a timestamp to the signature and the clock on your computer is set to a past date.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate or make sure you apply a timestamp to the signature.
Then upload the file to continue with review package.
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Invalid certificate on signing date.
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There can be one of two reasons for this error. The certificate with which these signatures were signed was not valid at the me the file was signed. Make sure that the certificate is valid before signing the file. You might need to have your Certificate Authority re-issue your certificate. Otherwise, you did not apply a timestamp to the signature and the clock on your computer is set to a past date. |
Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate or make sure you apply a timestamp to the signature.
Then upload the file to continue with review package.
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Invalid certificate.
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The certificate with which these signatures were signed is not valid. Make sure that the certificate is valid before signing the file. You might need to have your Certificate Authority re-issue your certificate.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate.
Then upload the file to continue with review package.
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Certificate has invalid date. |
The certificate with which these signatures were signed contains invalid dates. There can be one of two reasons for this error. The certificate with which these signatures were signed was not valid at the me the file was signed. Make sure that the certificate is valid before signing the file. You might need to have your Certificate Authority reissue your certificate. Otherwise, you did not apply a timestamp to the signature and the clock on your computer is set to a past date.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate.
Then upload the file to continue with review package.
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Certificate has been revoked.
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Your certificate has been revoked by the certificate authority (CA). Either your identity or certificate has been compromised or there is another reason your CA has revoked your certificate. You will need to contact your CA to find out why your certificate is revoked and have your certificate re-issued.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate.
Then upload the file to continue with review package.
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Root certificate is not trusted.
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A certificate authority (CA) is a trusted entity that issues electronic documents to verify the identity of a digital entity. The CA that issued the certificate with which these signatures were signed is not trusted by the agency because it does not meet the professional board rules security standards. Self-signed documents are not accepted.
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Currently accepted certificate authorities are:
- DigiCert
- GlobalSign
- IdenTrust ACES
- IdenTrust Global Common Entrust
Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a certificate.
issued by one of the certificate authorities listed above.
Then upload the file to continue with review package.
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Revocation checks could not be completed. |
The system was unable to validate the certificate with the certificate authority (CA). The CA system may be down, or there was an error communicating with the CA. |
Please remove the file by clicking the Remove icon.
Then upload the file again to reprocess.
If the error occurs again, please contact agency.
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Signature does not have a valid timestamp. |
Signature does not have a valid timestamp from a TSA (Timestamp Authority). The timestamp is used as a reference point for checking validity of the signature.
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Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again making sure you include a valid timestamp.
Then upload the file to continue with review package.
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Certificate issuance date is in the future. |
The certificate with which these signatures were signed have a date in the future. There can be one of two reasons for this error. Make sure that the certificate is valid before signing the file. You might need to have your Certificate Authority re-issue your certificate. Otherwise, you did not apply a timestamp to the signature and the clock on your computer is set to a past date. |
Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again with a valid certificate or make sure you apply a timestamp to the signature.
Then upload the file to continue with review package.
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Certificate is expired. |
The certificate with which these signatures were signed have expired. Each certificate has an expiration date. Verify that the certificate is valid before signing the file. |
Please remove the file by clicking the Remove icon.
Remove the signature field from the document and sign the document again.
Then upload the file to continue with review package.
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File is not signed.
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A digital signature is required for this document type. Please add a valid digital signature to the file.
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Please remove the file by clicking the Remove icon.
Add digital signature to file.
Then upload the file to continue with review package.
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File is corrupted. |
File is inaccessible, unusable or damaged and system is unable to open it. |
Please remove the file by clicking the Remove icon.
Then upload another copy of the file to continue with review package.
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File is encrypted.
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File is password protected. System cannot process password protected files.
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Please remove the file by clicking the Remove icon.
Remove the password protection from the file.
Then upload the file to continue with review package.
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