Maybe. Depending on the device you are using to dial 9-1-1, the 9-1-1 Call Taker may or may not be able to determine your location. Although some devices provide location information, 9-1-1 Call takers will still ask you to provide or verify your location.
The Plantation Police Communications Center is equipped with an Enhanced 9-1-1 (E9-1-1) system that will display the phone number and address of any residential or business landline phone, as programmed by the phone company.
If you are calling from a VoIP (Voice over Internet Protocol) phone, your call may be routed to a PSAP based on the physical address associated with your account. Some users of VoIP move their line to different locations; therefore, the address associated with the account may not be where the phone is located. VoIP users should contact their provider to verify account information and procedures for calling 9-1-1. When calling 9-1-1, subscribers of VoIP should immediately provide their location and call back number.
If you are calling from a cell phone, your call will hit your cell phone provider’s nearest tower and then route to the closest 9-1-1 call center. Depending on your cell phone’s capability, either your approximate location or the address of the cell tower may be displayed for the 9-1-1 Call Taker. Cell phones cannot give your exact location. Therefore, you should always assume that the 9-1-1 Call Taker does not know your location and provide this piece of information first, before anything else.