General Info

The Communications Center serves as the 9-1-1 Public Safety Answering Point (PSAP) for the City of Plantation. The Dispatch Center is civilian-operated and is open 24-hours a day, 7-days a week including all holidays and during declared States of Emergency.

The Communications Center receives all 9-1-1 emergency and non-emergency phone calls and provides radio dispatching for Police and Fire-Rescue Services Departments. In addition, the Communications Center manages the citywide radio system for all other departments in the City.

The Communications Center is a state-of-the-art facility, using the latest technological advancements in equipment on eight dispatch consoles. All 9-1-1 Public Safety Dispatchers (9-1-1 PSD) are trained in every aspect of emergency communications and work diligently to process emergency and non-emergency calls in a timely and efficient manner.

Communications Employment

9-1-1 Public Safety Dispatchers (9-1-1 PSD’s) are first responders. 9-1-1 PSD’s serve as the first point of contact for the citizens of Plantation in need of emergency Police, Fire, Medical or administrative assistance. PSD’s are certified in emergency dispatch protocols, which often aid in improved conditions for medical patients and scene safety for Police Services employees.

If you desire to be a part of our team of elite PSD’s, and are interested in a life-changing career, we would like to hear from you.  You must possess a high school diploma (or GED) and the ability to type at least 30 words per minute; you must successfully pass Criticall (pre-employment testing), an oral board interview, and an extensive background check.

To apply for a Dispatcher Position with Plantation Police Click Here

Training

The Plantation Police Department Communications Center is certified by the Department of Health to conduct training and certification of 9-1-1 Telecommunicators. All newly hired Dispatcher Trainees participate in the Center’s approved comprehensive training program consisting of a minimum of 1200 hours in instruction, including classroom, on-the-job, scenario, and online training.   During this training program, telecommunicators become eligible to receive their 9-1-1 Public Safety Telecommunicator state certification upon successful completion of the state exam.

Throughout the year, all telecommunicators participate in training/ retraining related to their job function.  Training may consist of required annual training topics, refresher training, training in new procedures or new equipment, or any other training that would assist in developing the employees’ skills. A minimum of 20 hours of job-related training is required biennially to renew each telecommunicator’s 9-1-1 Public Safety Telecommunicator certification.

Employment

To view current job openings with the City of Plantation click here

Thank you for your interest in a career with the Plantation Police Department Communications Center!

Please click here to view a presentation on the Dispatcher Trainee position.  As you have seen in this presentation, the application process is thorough and designed to assist us in selecting the best possible candidate for the Dispatcher Trainee position.  When we are processing applications for Dispatcher Trainees, we are looking for long-term, career oriented candidates.  This is why we want you to be aware of the realities surrounding this type of job and work environment.